Effective Date: December 2025

Mymersal (“Mymersal,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Mymersal mobile application (the “App”).

By using Mymersal, you agree to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Name
   
• Email address
   
• Profile details (age, gender, preferences, biography)
   

• Profile photos
   
• Messages exchanged within the App
   
• Any information you voluntarily provide in your profile
   

• Device type and operating system
   
• App usage activity
   
• Log data and diagnostic information
   

• Subscription status
   
• Subscription expiration date
   

We do not collect or store credit card or payment details.

We use collected information to:

• Create and manage user accounts
   
• Enable matching and messaging features
   
• Provide customer support
   
• Improve app functionality and performance
   
• Monitor and prevent fraud, abuse, or unsafe activity
   
• Send service-related notifications
   

All payments are processed securely by:

• Apple App Store
   
• Google Play Store
   

Mymersal does not process or store payment card information.
We only receive confirmation of your subscription status from Apple or Google.

Mymersal uses trusted third-party service providers to operate the app, including:

• Firebase Authentication
   
• Cloud Firestore
   
• Firebase Storage
   
• Firebase Cloud Messaging (Push Notifications)
   

These providers process data on our behalf to deliver app functionality.

We do not sell your personal information.

We may share information only:

• With service providers necessary to operate the app
   
• If required by law or legal process
   
• To protect the rights, safety, or property of users or the public
   

We implement industry-standard technical and organizational safeguards to protect your information. However, no system can be guaranteed 100% secure.

Users are responsible for maintaining the confidentiality of their login credentials.

We retain personal information only as long as necessary to:

• Provide services
   
• Comply with legal obligations
   
• Resolve disputes
   
• Enforce agreements
   

You may:

• Update your profile information within the App
   
• Request account deletion at any time
   

To request account and data deletion, contact:

📧 support@mymersal.com

Upon verified request, we will delete your account and associated personal data, subject to legal retention requirements.

Mymersal is intended only for individuals 18 years of age or older.
We do not knowingly collect personal information from minors. Accounts found to belong to individuals under 18 will be removed.

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.

Continued use of the App after changes indicates acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact:

Mymersal Support
📧 support@mymersal.com
🌐 https://mymersal.com